(703) 596-4535

Policies

Layaways


We offer a 3 month interest free layaway with 30% down. 10% of the purchase price is nonrefundable if the layaway is cancelled or not paid off within the time limit. The item will be returned to stock and the remaining deposit will be converted to a store credit. 

Warranty


All jewelry repairs are guaranteed for 2 years unless noted. We replace missing/damaged gemstones 0.50 ct and under, please call your insurance company for larger gem stones. All watch repairs and batteries are guaranteed for one year.

Exchanges & Returns


Unless otherwise noted, your purchase may be exchanged or returned for any reason whatsoever within 30 days. We only ask that you return it in the same condition and with all packaging and materials. Service costs such as setting, sizing and plating will be deducted from returns but not exchanges. No returns on special orders. 

Special Orders & Custom Orders


We offer a 2 year warranty on any item custom made by us. Any order for items not in stock requires a 30% nonrefundable deposit and cannot be returned or exchanged unless otherwise noted. 

Diamond Trade-Up Policy


We give you the full price paid for a diamond purchased from us toward the purchase of a larger in stock diamond as long as your diamond is not damaged or chipped.

Things that can be affected by wearing or service


  • Delicate stones
  • Damaged stones
  • Worn prongs
  • Micro pave
  • Plated finish
  • Glue on stones/parts
  • Light setting
  • Invisible setting
  • Enamel or glue
  • Soft metal or solder