Testimonials & Reviews
Based on 187 reviews
Dr Keith D Riley
18:43 10 Sep 20
Yolanda provides excellent customer service! The entire staff is very courteous and professional.
03:13 06 Sep 20
Ken was great! Took his time. Very knowledgeable. I will definitely return with further business.
02:47 05 Sep 20
I have loved this store forever. Under new management now but still does not disappoint. Customer service is superb.… Love love this store and all the people that work there. Especially Lynn. She is my go-to for anything I’m looking for.read more
22:03 14 Aug 20
Love this jewelry store. They’re always so nice and take great care of us. Yolanda is the best! She’s so sweet and… helpful. I recommend this place to everyone!read more
13:40 07 Aug 20
The gal that helped me with my jewelry put down what she was doing and helped me. She new what my necklace was made of,… she picked out two necklaces that I could choose from to replace the broken necklace. She gave me money back for the old chain. The shop was very conscience of COVID-19. In all a very positive experience.read more
21:05 03 Aug 20
Yolanda was absolutely amazing with helping me get my rings sized. I took my rings in on a Wednesday and she patiently… carefully walked me through the sizing process, checking my rings, asking thorough questions, all while engaging me in excellent conversation. She gave me an amazing price to get the rings sized up one size and when she found out we were going out of town said she would try to have the rings done in time. FIVE days later, I picked them up Monday afternoon and they look like new and fit perfectly! Incredible job well done by the jeweler and Yolanda. Will DEFINITELY be using them again for our jewelry needs!!!read more
22:50 30 Jul 20
I needed a family ring enlarged and I found this store simply by searching online. So glad I took a chance because I… was thrilled with the outcome. They did a wonderful job of enlarging the ring by three sizes and perfectly matching the millgrain on the band, all for a very reasonable price. I was helped immediately when I walked in and the consult took 10 minutes. The work was done in less than a week. So glad I found this shop and would definitely recommend for all jewelry work.read more
00:25 08 Jul 20
I take all my Movado watches to Jewelry By Design for battery replacements. I trust their longtime watch repair… technician for watch repair also. All the staff are helpful, particularly, Ken, who is always welcoming and attentive. I’m glad Jewelry By Design stayed in business with being sold.read more
18:21 07 Jul 20
Great place to shop. Excellent selection, especially quality estate jewelry. Ken provided quick and professional… service today and help us select the ideal piece of jewelryread more
Melia B. Vaden
14:44 25 Jun 20
Great customer service! Nice selection of estate and name brand jewelry.
18:30 19 Jun 20
The customer service is outstanding and most of all the price for the service rendered was excellent!! Thank you… Jewelry by Design.. Lorenzo Parnellread more
14:55 17 Jun 20
We came to get a new setting for a diamond and Ken found us a beautiful setting and got us all set up. We had to come… back twice to get it resized and they were more than helpful and considerate in getting us what we wanted. They are amazing and so friendly and anyone who wants a ring or a new setting should definitely come here.read more
17:51 16 Jun 20
Jewelry by designs has a wonderful and educated staff and a fantastic selection. Go see Dan!
17:40 14 Jan 20
It’s sad I just discovered this place right when they are getting ready to close their doors for good. Only because the… owner is retiring, especially when considering the stellar service, extraordinary quality of product, and wide-range of options; there is no way this place would ever go out of business! Lynn is the best there!read more
20:44 30 Dec 19
Best jewelry store ever. So sad you’re retiring but so glad we got so many beautiful things there.
01:26 14 Aug 19
JBD is a beautiful and inviting store. Customer service is always amazing every time I shop. Special shout out to Lynn… who has always helps me find what I am looking for, even when I don’t know. Please make sure you visit this store for new and vintage jewelry!read more
16:05 03 Dec 17
My husband passed away 2 1/2 years ago. I’ve been looking for a jewelry store that could take his wedding ring and… mine and melt them down together to create an everyday widows ring. To my surprise not many places in our area was equipped to do that. A friend recommended Jewelry by Design in Woodbridge VA. I called, they could do it, set up an appointment and off we went. I found my inspiration ring at their store and it took approx. 4 weeks to create it. Below is a picture of the final product. I absolutely love it and would highly recommend Jewelry by Design. Thank you Lynn for helping me create my dream.read more
18:20 14 Oct 17
Jon Caro had designed my Mother in Law’s wedding band, which my wife always loved. The wedding band was beautifully… wrapped around the engagement ring. My wife and I went to him with a very specific vision for our wedding bands hoping he would be able to make them, and he did. Jon is the most talented and skilled jeweler we have ever seen. My band is a white gold band with reverse beading around the center which is filled with blue ceramic. My wife’s band consists of two bands designed to look as though they are wrapped around her engagement ring and her bands are filled with blue sapphires. Thank you Jon for making our vision a reality!read more