Jewelry By Designs

"Your Story Starts Here"

Share a testimonial describing a life-changing event and how your experience with Jewelry By Designs helped to make your event special

Testimonials & Reviews

Jewelry By Designs
4.8
Based on 395 reviews
powered by Google
Sly Jackson
Sly Jackson
15:55 29 Oct 22
I have always been greeted as soon as I walk in. The A++ service from various staff members has been an exceptional thing to feel and witness.You don’t see or feel it often so the “ white glove” service I receive makes me keep coming back. Even if there are other places. The price and service have not been beaten. The quality of all the work I have gotten has been so high. I am considering having a custom piece built from scratch. If you need quality service, product, and craftsmanship then this is your place.read more
Lynn Holgate
Lynn Holgate
20:03 24 Sep 22
Love coming to Jewelry By Design! From the huge selection of jewelry and their fantastic jewelry repair you do not need to go anywhere else for your jewelry needs. The staff is incredible nice and makes you feel so comfortable. I always do my jewelry shopping here!read more
Michael Marcantel
Michael Marcantel
14:33 20 Jul 22
Angie was extremely helpful in walking us through the process of upgrading our ring with better stones. She explained every step, showed us alternatives, and kept us informed while our ring was out. Thanks so much!read more
Alicia Garbelman
Alicia Garbelman
23:26 07 Jul 22
We are delighted with the work done for us. My wedding and engagement rings were resized and cleaned, and the diamond mounting replaced, as 45 years of continuous wear had taken a toll. Katy promised complete satisfaction and Jewelry by Design certainly delivered.read more
Carolyn F
Carolyn F
10:17 07 Jul 22
My original wedding set needed a usable transformation in order to be worn, as my husband had replaced it some years ago. Katy was able to help me envision changing it into a beautiful necklace to wear anytime. With the amazing work by their jeweler and the patience of the staff, it is now a piece that takes my breath away every time I put it on. Can’t thank them enough!read more
Cynthia Hall
Cynthia Hall
15:39 18 Jun 22
I lost a stone in my ring and I was genuinely devastated. The staff was compassionate and kind and assured me that I would be happy with the replacement. They were right and I am thrilled with the work! I am now a loyal customer!read more
Camela Donarski
Camela Donarski
17:10 13 Jun 22
Wonderful service. Friendly atmosphere. Yolanda was especially helpful and kind. I highly recommend Jewelry By Design and will be going there for all my jewelry shopping and repairs.read more
Kara Crittenden
Kara Crittenden
12:31 28 May 22
I can’t say enough great things about Jewelry By Design. I ordered a custom gold piece via email (virtually) with Katy and I am beyond thrilled with the outcome. Not only was Katy and her team able to complete this piece before the date I needed, it matched my expectations and vision to a T. The customer service I received was amazing and Katy communicated with me throughout the way. I will definitely be shopping here again. Thank you Jewelry By Design!read more
Solon Betts
Solon Betts
11:42 22 Apr 22
My wife and I wanted a custom ring designed for our upcoming 25th wedding anniversary. We started with a basic concept and Angie (along with the design/fabrication team) was very helpful in helping us design a new custom piece. This included re-using the original wedding ring stones as well as selecting and adding new stones and completely re-designing the band. The final product was amazing!! Angie was a dream to work with. The design and fabrication team did a great job and the timeframe from start to finish was very reasonable.I highly recommend Jewelry By Designs for any of your custom jewelry needs.read more
Sonja Betts
Sonja Betts
01:06 05 Mar 22
We wanted a custom ring done for our 25th anniversary. Angie and Randy have done an amazing job helping us. They took the concept I wanted and with some fine tuning have designed and fabricated the perfect piece to help us commemorate our lives together. We highly recommend Jewelry by Designs for your custom jewelry needs.read more
83maggymag
83maggymag
15:56 07 Jan 22
I worked with Katie to evaluate some jewelry I had which had been handed down from my grandmother. She was great to work with and very helpful. Staff in general were very friendly and helpful. Highly recommend this company.read more
Jennifer Ferrell
Jennifer Ferrell
22:12 21 Nov 21
I will have wait until my pieces have been completed before I can give a complete review. However, first impressions are 5 star!! Angie gave me her full attention during this first visit so that she could understand what I wanted. I cannot wait to see the final products!11/21/21 update: I just picked up my custom designed diamond pendant with my grandmother’s engagement ring diamond. It is exactly as envisioned; it is stunning! The creative process of designing this was not fast and easy. Yet Angie and Randy revamped/redesigned as many times as Ihad new ideas. The price for designing a piece is incredible considering the amount of personal attention received. Though this is a rather large expense/splurge for me, in their line of work it isn’t. Yet I never once felt like my job was anything less than very important. When I originally commented on Angie and her full attention, I had no idea of her commitment to customer satisfaction.I also sold some gold and had diamond studs made from my dad’s rings. While this process was faster and easier, I was treated exactly the same. I received fair prices for my gold and received great advice from Angie. I picked them up about a month ago and amvery pleased with them as well.If it sounds like I am a satisfied customer and that I think Angie is great, then my review speaks my truth. I would recommend Jewelry by Designs to anyone.2/18/22 second update: My beautiful custom designed diamond necklace, while stunning to see, gave me some grief as it kept flipping over when I wore it. Jewelry by Designs and Angie’s reactions? “Bring it back so we can make it right!”. And they did. A bit of work on the setting has corrected the issue I had with the necklace. My opinion of this jewelry store, Angie, and all involved in the design and creation of my piece just got bumped up even more!If you need to buy, repair, or design jewelry, you need to check out Jewelry by Designs!read more
SpacemanSpiff81
SpacemanSpiff81
15:37 20 Oct 21
Had a great experience as usual! Dan did a great job showing me what was available and helping find a perfect gift for my 14th wedding anniversary. I’ve been coming to them since Lynn helped me pick out my engagement ring and don’t plan on stopping anytime soon. Thanks for making it easy to make my wife feel appreciated!Tim Mread more
Celina Sam
Celina Sam
21:22 15 Oct 21
My mom just passed and left me a necklace and I needed to have the lock replaced. Katy was so comforting and assured this sentimental piece would be safe. The repair was don’t in leas than 24 hours. Love this place. Definitely going back.read more
Gloria Durst
Gloria Durst
21:20 06 Oct 21
I always go here, but today will be my last time using their services. I brought in my engagement ring, wedding band which is soldered together. Along with a bracelet which I asked for an extra security clasp to be added on to it along with a necklace. All items I wanted appraised. I was told the rings would be priced separately, so 4 appraisals with a clasp charge $576. Which sounded a little excessive but figured I always go here so this must be the best price they can give me. I get a call later where they wanted to charge an additional 150 because the detail of my bracelet and necklace. Ridiculous, now I feel like I’m being taken advantage of. I checked other jewelers and they charge 100 per appraisal, but this company starts at 95 per piece. I told them cancel my order and was told they already started working on the ring, so I still have to pay for that. Which they shouldn’t have done until they had confirmation from me regarding change of price since I already paid in advance. They are canceling the appraisal on the bracelet and necklace. Their sales associate quoted me wrong but how is that my fault obviously the cost determine if I am going to use their services. 9 years of going there and they couldn’t honor the price for a long time customer not to mention military veteran. Shaking my head. Just lost my business and will share my story with everyone.read more
Katrin Galvin
Katrin Galvin
17:33 04 Oct 21
After wearing my Engagement Ring/Wedding Band for 11+ years, I decided it was time for something new.I inherited a few gold jewelry pieces which I had melted down to craft the new rings, incorporating my existing Diamonds.Ken at Jewelry by Design was great, he helped me with the design and made sure my vision came to life. 5 weeks forward and I’m wearing my new ring/band :)I highly recommend this family establishment.read more
Ellen Newdorf
Ellen Newdorf
17:31 24 Sep 21
I have worked with Ken Sutts before and he has always been very helpful. I bought a 14k gold chain for my husband from Ken, there was a slight problem, but Ken helped me and issue was solved to my satisfaction. He always gives his undivided attention even if I can’t make up my mind. I would give this a 10 star rating if I could. Love Jewelry by Designs, I never have to worry about the quality of the items, and the people are the best.read more
Jennifer Kim-Blum
Jennifer Kim-Blum
03:40 03 Sep 21
So these type of stores just don’t exist anymore. People who actually remember your name and face. Who won’t charge you unnecessary amounts just so they can make a buck off of you. I rarely write reviews because honestly I just don’t have the time… or I say I will and then forget to… but because I know these stores are facing competitors like online jewelry places, or the typical jewelry company like Kay’s or Zales I thought maybe a review could help guide people who actually wanted a live person experience instead of someone just being a salesperson. I cannot thank Ken and Angie enough for helping me with my watch that needed some adjustments and gave me some tips on how to upkeep it. Not a huge sale for them, but they treated me like I was just as important as someone there about to spend thousands. I will definitely be there again when I need some advice on my watch or when I need to tell the husband where to go to get my next gift. Thanks so much guys! So so so appreciate it.read more
Joy Java
Joy Java
13:10 03 Jul 21
We went in to have a custom earring made for a one carat Diamond earning that was lost. They had the perfect cut and size available and they threw in the setting for free! I feel confident we got exceptional quality and a great price. Thanks to Ken, we enjoyed the entire experience!read more
Nancy Cummins
Nancy Cummins
20:24 28 May 21
Both ladies at this wonderful store were amazing. So kind, so thoughtful, so very helpful. My moms jewelry ever looked so good! I was very happy with the lovely results. I wore three of the pieces to my moms funeral! And , to top things off, they cleaned my jewelry for free. I am a VERY satisfied customer and I will be back!read more
Jerod
Jerod
22:45 05 Apr 21
Fantastic staff and service! I’ll absolutely be a return customer. Ken went out of his way to make sure I found what I was looking for at the best price possible and I won’t forget it.read more
Sarah Grace
Sarah Grace
20:05 12 Mar 21
Dan helped me design an elegant and simple necklace with a pearl I already had. My pearl has significant sentimental value to me. From start to finish, he made the whole process easy and comfortable. Dan was honest and has so much knowledge on jewelry. Highly recommend Jewelry by Designs, and also Dan. Love love love my new necklace!! It is exactly what I imagined! Thank you to Dan and the crafter (sorry, unsure of proper name) who put the design to life. Amazing work!read more
Samantha Burke
Samantha Burke
21:52 07 Mar 21
Honestly, I never gave this store a shot, but I lost my ring and this was one of the few places that honored my insurance. This store is beautiful. I went out of necessity. However, I will be returning because it is beautiful, clean, affordable and the customer service is amazing! So thankful for my beautiful new ring and the great people that helped me find/create it!read more
Karen Hobbs
Karen Hobbs
21:41 27 Feb 21
My experience was wonderful! As soon as I walked in I was immediately greeted by Kenneth. I told him what I was there for and he took me immediately to what I ended up purchasing. He was very professional yet personal. I will definitely go back for future purchases.read more
Jason DeFreitas
Jason DeFreitas
17:52 09 Feb 21
The gentleman that helped my fiancee and I pick out our wedding bands was great. He kept our budget in mind, took care of her first by utilizing her engagement ring’s design to find similar styles that would fit well, and then he was able to find a ring for me that was right up my alley. We were in and out within 30 – 45 minutes, and didn’t even need to be fitted because they had the sizes in shop. Really good, quality service and very affordable prices for wedding rings. Thanks Jewelry by Design!read more
Tracy Whitehurst
Tracy Whitehurst
03:30 26 Jan 21
Good afternoon,I picked up my rings at Jewelry by Design this afternoon…. everything from top to bottom was amazing. The service from the time that I dropped it off last week and the service by the time I picked it up within a couple of days.I highly recommend Jewelry by Design and I will definitely be making them my main jeweler f=I’m here on out!!!! :)Simply BeautifulTracyread more
Thao Phan
Thao Phan
19:03 29 Nov 20
I am beyond pleased at the service Katy and the other members of Jewelry by Designs showed me and my finance. We constantly ran into issues with the chain stores not taking us seriously (we even had one experience with a mom and pop shop telling us the ring I wanted was the wrong one/ bad decision!), but we didn’t have a problem here! Katy was friendly and informative about every step in the process. I’m sure I had 101 questions and she answered them all. I’m glad we popped in, it was a very eventful experience and she got me what I wanted 🙂 We look forward to doing business here again in the future!read more
Rachel Chadderdon
Rachel Chadderdon
16:04 25 Oct 20
Always such a great experience! Whenever I ask for a new piece of jewelry or need a repair, I know I will find exactly what I want and receive amazing service. Love to support this family run business! Highly recommend!read more
Dr. GC Jenkins
Dr. GC Jenkins
19:53 20 Oct 20
I love all the staff at Jewelry by Designs. Ken was my jeweler back in 2016, and the staff working today were super friendly and professional. They were able to offer me a fair trade for an engagement ring. I am a happy customer and will come back in the future and recommend my friends and family.read more
Patrick McGarry
Patrick McGarry
16:05 13 Oct 20
I’m always blown away by the quality of the jewelry at this store. I won’t shop for baubles for the wife anywhere else. Ken is incredible to work with. Great service and great value.read more
Montine Wewerka
Montine Wewerka
23:42 05 Oct 20
I had some jewelry repaired. I appreciated the professionalism they demonstrated in making sure my item was well documented before I left it with them. The repair was done within the time frame given and I was pleased with the finished product.read more
R R
R R
20:19 05 Oct 20
Ken and Katy were amazing! Super friendly and made it very easy to shop and buy. Store is gorgeous and has great prices.read more
Kevin Pigott
Kevin Pigott
19:03 16 Sep 20
Quick in and out for some men’s jewelry. Great selection!
Dr Keith D Riley
Dr Keith D Riley
18:43 10 Sep 20
Yolanda provides excellent customer service! The entire staff is very courteous and professional.
Heidi Rafferty
Heidi Rafferty
03:13 06 Sep 20
Ken was great! Took his time. Very knowledgeable. I will definitely return with further business.
clong1010@aol.com 34phoebe54
clong1010@aol.com 34phoebe54
02:47 05 Sep 20
I have loved this store forever. Under new management now but still does not disappoint. Customer service is superb. Love love this store and all the people that work there. Especially Lynn. She is my go-to for anything I’m looking for.read more
David Sexton
David Sexton
20:52 25 Aug 20
I stopped in for my first time to get 2 watch batteries replaced. Beautiful store with beautiful jewelry. The staff are very helpfuland pleasant. I will definitely go back for any jewelry needs.read more
shelley keys
shelley keys
22:03 14 Aug 20
Love this jewelry store. They’re always so nice and take great care of us. Yolanda is the best! She’s so sweet and helpful. I recommend this place to everyone!read more
Debbie Kimberlin
Debbie Kimberlin
13:40 07 Aug 20
The gal that helped me with my jewelry put down what she was doing and helped me. She new what my necklace was made of, she picked out two necklaces that I could choose from to replace the broken necklace. She gave me money back for the old chain. The shop was very conscience of COVID-19. In all a very positive experience.read more
Lizzie Allen
Lizzie Allen
21:05 03 Aug 20
Yolanda was absolutely amazing with helping me get my rings sized. I took my rings in on a Wednesday and she patiently carefully walked me through the sizing process, checking my rings, asking thorough questions, all while engaging me in excellent conversation. She gave me an amazing price to get the rings sized up one size and when she found out we were going out of town said she would try to have the rings done in time. FIVE days later, I picked them up Monday afternoon and they look like new and fit perfectly! Incredible job well done by the jeweler and Yolanda. Will DEFINITELY be using them again for our jewelry needs!!!read more
R Y
R Y
22:50 30 Jul 20
I needed a family ring enlarged and I found this store simply by searching online. So glad I took a chance because I was thrilled with the outcome. They did a wonderful job of enlarging the ring by three sizes and perfectly matching the millgrain on the band, all for a very reasonable price. I was helped immediately when I walked in and the consult took 10 minutes. The work was done in less than a week. So glad I found this shop and would definitely recommend for all jewelry work.read more
Pamela A
Pamela A
00:25 08 Jul 20
I take all my Movado watches to Jewelry By Design for battery replacements. I trust their longtime watch repair technician for watch repair also. All the staff are helpful, particularly, Ken, who is always welcoming and attentive. I’m glad Jewelry By Design stayed in business with being sold.read more
Randy Mayer
Randy Mayer
18:21 07 Jul 20
Great place to shop. Excellent selection, especially quality estate jewelry. Ken provided quick and professional service today and help us select the ideal piece of jewelryread more
Melia B. Vaden
Melia B. Vaden
14:44 25 Jun 20
Great customer service! Nice selection of estate and name brand jewelry.
Lorenzo Parnell
Lorenzo Parnell
18:30 19 Jun 20
The customer service is outstanding and most of all the price for the service rendered was excellent!! Thank you Jewelry by Design.. Lorenzo Parnellread more
Doug Brennand
Doug Brennand
14:55 17 Jun 20
We came to get a new setting for a diamond and Ken found us a beautiful setting and got us all set up. We had to come back twice to get it resized and they were more than helpful and considerate in getting us what we wanted. They are amazing and so friendly and anyone who wants a ring or a new setting should definitely come here.read more
Daniel Scanlan
Daniel Scanlan
17:51 16 Jun 20
Jewelry by designs has a wonderful and educated staff and a fantastic selection. Go see Dan!
Josh Gilbert
Josh Gilbert
17:40 14 Jan 20
It’s sad I just discovered this place right when they are getting ready to close their doors for good. Only because the owner is retiring, especially when considering the stellar service, extraordinary quality of product, and wide-range of options; there is no way this place would ever go out of business! Lynn is the best there!read more
Penny Hand
Penny Hand
20:44 30 Dec 19
Best jewelry store ever. So sad you’re retiring but so glad we got so many beautiful things there.
Alexa Hussar
Alexa Hussar
01:26 14 Aug 19
JBD is a beautiful and inviting store. Customer service is always amazing every time I shop. Special shout out to Lynn who has always helps me find what I am looking for, even when I don’t know. Please make sure you visit this store for new and vintage jewelry!read more
Sandy Riley
Sandy Riley
16:05 03 Dec 17
My husband passed away 2 1/2 years ago. I’ve been looking for a jewelry store that could take his wedding ring and mine and melt them down together to create an everyday widows ring. To my surprise not many places in our area was equipped to do that. A friend recommended Jewelry by Design in Woodbridge VA. I called, they could do it, set up an appointment and off we went. I found my inspiration ring at their store and it took approx. 4 weeks to create it. Below is a picture of the final product. I absolutely love it and would highly recommend Jewelry by Design. Thank you Lynn for helping me create my dream.read more
Jorge Rojas
Jorge Rojas
18:20 14 Oct 17
Jon Caro had designed my Mother in Law’s wedding band, which my wife always loved. The wedding band was beautifully wrapped around the engagement ring. My wife and I went to him with a very specific vision for our wedding bands hoping he would be able to make them, and he did. Jon is the most talented and skilled jeweler we have ever seen. My band is a white gold band with reverse beading around the center which is filled with blue ceramic. My wife’s band consists of two bands designed to look as though they are wrapped around her engagement ring and her bands are filled with blue sapphires. Thank you Jon for making our vision a reality!read more
More reviews
js_loader

Save Your Jewelry