Jewelry By Designs

Testimonials & Reviews

Jewelry By Designs
4.8
Based on 327 reviews
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Jennifer Kim-Blum
Jennifer Kim-Blum
03:40 03 Sep 21
So these type of stores just don’t exist anymore. People who actually remember your name and face. Who won’t charge you unnecessary amounts just so they can make a buck off of you. I rarely write reviews because honestly I just don’t have the time… or I say I will and then forget to… but because I know these stores are facing competitors like online jewelry places, or the typical jewelry company like Kay’s or Zales I thought maybe a review could help guide people who actually wanted a live person experience instead of someone just being a salesperson. I cannot thank Ken and Angie enough for helping me with my watch that needed some adjustments and gave me some tips on how to upkeep it. Not a huge sale for them, but they treated me like I was just as important as someone there about to spend thousands. I will definitely be there again when I need some advice on my watch or when I need to tell the husband where to go to get my next gift. Thanks so much guys! So so so appreciate it.read more
Joy Java
Joy Java
13:10 03 Jul 21
We went in to have a custom earring made for a one carat Diamond earning that was lost. They had the perfect cut and size available and they threw in the setting for free! I feel confident we got exceptional quality and a great price. Thanks to Ken, we enjoyed the entire experience!read more
Nancy Cummins
Nancy Cummins
20:24 28 May 21
Both ladies at this wonderful store were amazing. So kind, so thoughtful, so very helpful. My moms jewelry ever looked so good! I was very happy with the lovely results. I wore three of the pieces to my moms funeral! And , to top things off, they cleaned my jewelry for free. I am a VERY satisfied customer and I will be back!read more
Jerod
Jerod
22:45 05 Apr 21
Fantastic staff and service! I’ll absolutely be a return customer. Ken went out of his way to make sure I found what I was looking for at the best price possible and I won’t forget it.read more
Sarah Grace
Sarah Grace
20:05 12 Mar 21
Dan helped me design an elegant and simple necklace with a pearl I already had. My pearl has significant sentimental value to me. From start to finish, he made the whole process easy and comfortable. Dan was honest and has so much knowledge on jewelry. Highly recommend Jewelry by Designs, and also Dan. Love love love my new necklace!! It is exactly what I imagined! Thank you to Dan and the crafter (sorry, unsure of proper name) who put the design to life. Amazing work!read more
Samantha Burke
Samantha Burke
21:52 07 Mar 21
Honestly, I never gave this store a shot, but I lost my ring and this was one of the few places that honored my insurance. This store is beautiful. I went out of necessity. However, I will be returning because it is beautiful, clean, affordable and the customer service is amazing! So thankful for my beautiful new ring and the great people that helped me find/create it!read more
Karen Hobbs
Karen Hobbs
21:41 27 Feb 21
My experience was wonderful! As soon as I walked in I was immediately greeted by Kenneth. I told him what I was there for and he took me immediately to what I ended up purchasing. He was very professional yet personal. I will definitely go back for future purchases.read more
Jason DeFreitas
Jason DeFreitas
17:52 09 Feb 21
The gentleman that helped my fiancee and I pick out our wedding bands was great. He kept our budget in mind, took care of her first by utilizing her engagement ring’s design to find similar styles that would fit well, and then he was able to find a ring for me that was right up my alley. We were in and out within 30 – 45 minutes, and didn’t even need to be fitted because they had the sizes in shop. Really good, quality service and very affordable prices for wedding rings. Thanks Jewelry by Design!read more
Tracy Whitehurst
Tracy Whitehurst
03:30 26 Jan 21
Good afternoon,I picked up my rings at Jewelry by Design this afternoon…. everything from top to bottom was amazing. The service from the time that I dropped it off last week and the service by the time I picked it up within a couple of days.I highly recommend Jewelry by Design and I will definitely be making them my main jeweler f=I’m here on out!!!! :)Simply BeautifulTracyread more
Thao Phan
Thao Phan
19:03 29 Nov 20
I am beyond pleased at the service Katy and the other members of Jewelry by Designs showed me and my finance. We constantly ran into issues with the chain stores not taking us seriously (we even had one experience with a mom and pop shop telling us the ring I wanted was the wrong one/ bad decision!), but we didn’t have a problem here! Katy was friendly and informative about every step in the process. I’m sure I had 101 questions and she answered them all. I’m glad we popped in, it was a very eventful experience and she got me what I wanted 🙂 We look forward to doing business here again in the future!read more
Rachel Chadderdon
Rachel Chadderdon
16:04 25 Oct 20
Always such a great experience! Whenever I ask for a new piece of jewelry or need a repair, I know I will find exactly what I want and receive amazing service. Love to support this family run business! Highly recommend!read more
Dr. GC Jenkins
Dr. GC Jenkins
19:53 20 Oct 20
I love all the staff at Jewelry by Designs. Ken was my jeweler back in 2016, and the staff working today were super friendly and professional. They were able to offer me a fair trade for an engagement ring. I am a happy customer and will come back in the future and recommend my friends and family.read more
Patrick McGarry
Patrick McGarry
16:05 13 Oct 20
I’m always blown away by the quality of the jewelry at this store. I won’t shop for baubles for the wife anywhere else. Ken is incredible to work with. Great service and great value.read more
Montine Wewerka
Montine Wewerka
23:42 05 Oct 20
I had some jewelry repaired. I appreciated the professionalism they demonstrated in making sure my item was well documented before I left it with them. The repair was done within the time frame given and I was pleased with the finished product.read more
R R
R R
20:19 05 Oct 20
Ken and Katy were amazing! Super friendly and made it very easy to shop and buy. Store is gorgeous and has great prices.read more
Kevin Pigott
Kevin Pigott
19:03 16 Sep 20
Quick in and out for some men’s jewelry. Great selection!
Dr Keith D Riley
Dr Keith D Riley
18:43 10 Sep 20
Yolanda provides excellent customer service! The entire staff is very courteous and professional.
Heidi Rafferty
Heidi Rafferty
03:13 06 Sep 20
Ken was great! Took his time. Very knowledgeable. I will definitely return with further business.
clong1010@aol.com 34phoebe54
clong1010@aol.com 34phoebe54
02:47 05 Sep 20
I have loved this store forever. Under new management now but still does not disappoint. Customer service is superb. Love love this store and all the people that work there. Especially Lynn. She is my go-to for anything I’m looking for.read more
David Sexton
David Sexton
20:52 25 Aug 20
I stopped in for my first time to get 2 watch batteries replaced. Beautiful store with beautiful jewelry. The staff are very helpfuland pleasant. I will definitely go back for any jewelry needs.read more
shelley keys
shelley keys
22:03 14 Aug 20
Love this jewelry store. They’re always so nice and take great care of us. Yolanda is the best! She’s so sweet and helpful. I recommend this place to everyone!read more
Debbie Kimberlin
Debbie Kimberlin
13:40 07 Aug 20
The gal that helped me with my jewelry put down what she was doing and helped me. She new what my necklace was made of, she picked out two necklaces that I could choose from to replace the broken necklace. She gave me money back for the old chain. The shop was very conscience of COVID-19. In all a very positive experience.read more
Lizzie Allen
Lizzie Allen
21:05 03 Aug 20
Yolanda was absolutely amazing with helping me get my rings sized. I took my rings in on a Wednesday and she patiently carefully walked me through the sizing process, checking my rings, asking thorough questions, all while engaging me in excellent conversation. She gave me an amazing price to get the rings sized up one size and when she found out we were going out of town said she would try to have the rings done in time. FIVE days later, I picked them up Monday afternoon and they look like new and fit perfectly! Incredible job well done by the jeweler and Yolanda. Will DEFINITELY be using them again for our jewelry needs!!!read more
R Y
R Y
22:50 30 Jul 20
I needed a family ring enlarged and I found this store simply by searching online. So glad I took a chance because I was thrilled with the outcome. They did a wonderful job of enlarging the ring by three sizes and perfectly matching the millgrain on the band, all for a very reasonable price. I was helped immediately when I walked in and the consult took 10 minutes. The work was done in less than a week. So glad I found this shop and would definitely recommend for all jewelry work.read more
Pamela A
Pamela A
00:25 08 Jul 20
I take all my Movado watches to Jewelry By Design for battery replacements. I trust their longtime watch repair technician for watch repair also. All the staff are helpful, particularly, Ken, who is always welcoming and attentive. I’m glad Jewelry By Design stayed in business with being sold.read more
Randy Mayer
Randy Mayer
18:21 07 Jul 20
Great place to shop. Excellent selection, especially quality estate jewelry. Ken provided quick and professional service today and help us select the ideal piece of jewelryread more
Melia B. Vaden
Melia B. Vaden
14:44 25 Jun 20
Great customer service! Nice selection of estate and name brand jewelry.
Lorenzo Parnell
Lorenzo Parnell
18:30 19 Jun 20
The customer service is outstanding and most of all the price for the service rendered was excellent!! Thank you Jewelry by Design.. Lorenzo Parnellread more
Doug Brennand
Doug Brennand
14:55 17 Jun 20
We came to get a new setting for a diamond and Ken found us a beautiful setting and got us all set up. We had to come back twice to get it resized and they were more than helpful and considerate in getting us what we wanted. They are amazing and so friendly and anyone who wants a ring or a new setting should definitely come here.read more
Daniel Scanlan
Daniel Scanlan
17:51 16 Jun 20
Jewelry by designs has a wonderful and educated staff and a fantastic selection. Go see Dan!
Josh Gilbert
Josh Gilbert
17:40 14 Jan 20
It’s sad I just discovered this place right when they are getting ready to close their doors for good. Only because the owner is retiring, especially when considering the stellar service, extraordinary quality of product, and wide-range of options; there is no way this place would ever go out of business! Lynn is the best there!read more
Penny Hand
Penny Hand
20:44 30 Dec 19
Best jewelry store ever. So sad you’re retiring but so glad we got so many beautiful things there.
Alexa Hussar
Alexa Hussar
01:26 14 Aug 19
JBD is a beautiful and inviting store. Customer service is always amazing every time I shop. Special shout out to Lynn who has always helps me find what I am looking for, even when I don’t know. Please make sure you visit this store for new and vintage jewelry!read more
Sandy Riley
Sandy Riley
16:05 03 Dec 17
My husband passed away 2 1/2 years ago. I’ve been looking for a jewelry store that could take his wedding ring and mine and melt them down together to create an everyday widows ring. To my surprise not many places in our area was equipped to do that. A friend recommended Jewelry by Design in Woodbridge VA. I called, they could do it, set up an appointment and off we went. I found my inspiration ring at their store and it took approx. 4 weeks to create it. Below is a picture of the final product. I absolutely love it and would highly recommend Jewelry by Design. Thank you Lynn for helping me create my dream.read more
Jorge Rojas
Jorge Rojas
18:20 14 Oct 17
Jon Caro had designed my Mother in Law’s wedding band, which my wife always loved. The wedding band was beautifully wrapped around the engagement ring. My wife and I went to him with a very specific vision for our wedding bands hoping he would be able to make them, and he did. Jon is the most talented and skilled jeweler we have ever seen. My band is a white gold band with reverse beading around the center which is filled with blue ceramic. My wife’s band consists of two bands designed to look as though they are wrapped around her engagement ring and her bands are filled with blue sapphires. Thank you Jon for making our vision a reality!read more
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